TorC Ceramics (a sole proprietorship) is committed to protecting your privacy. We will not collect any personal information from you that you do not volunteer, and we are the sole owner of all information collected on this site. We do not sell, share, transfer, or rent this information to others in any way, other than as required by law.

Terms of Service

TorC Ceramics is committed to providing a 100% customer satisfaction. All of the final products are thoroughly inspected prior to shipment. 

TorC Ceramics recommends that you handle products you have received from us carefully - they are breakable.

Once your item leaves our business - by door or by shipment - you, the customer, accept sole responsibility for the condition of your item purchased.

All items for sale in bisque are also available for sale in greenware.  However, we reserve the right to refuse shipping of any item in greenware that we feel will not arrive at destination in pristine condition.  Your option, as buyer, is to purchase the same item in bisque.

Please consider purchasing offered and available, sometimes additional, insurance for your shipment.  TorC Ceramics will not be held responsible for loss or damage during shipping or following your receipt of the shipment.

Because the State of New Mexico, USA, levies tax on all products sold by TorC Ceramics, regardless of buyer's location, please note that 7.25% sales tax is included in all our prices shown on this site.

If an item we've shipped is delivered to the wrong address due to your giving incorrect checkout information, it is your responsibility as buyer to pay for all relevant charges of recovering the lost parcel. If the package is unrecoverable, then it is your responsibility to pay for any fees or charges that may have occurred. TorC Ceramics will not be held liable for a  refund of any amount paid for any shipped packages delivered to the wrong address, due to incorrect customer information at checkout.

In the event that you receive a wrong item from us, upon returning the item received to us, we will then ship to you a corrected item.  Returns are not accepted, except in the event of incorrect shipment by us, and the return must be in like condition as when shipped by us to be considered for restocking.  For a shipped item to be considered and/or accepted for return, buyer must obtain an RMA number from us.

Security and Privacy

We use reasonable precautions to keep the personal information you disclose both in your browsing and your purchases, and we do not release this information to any third parties at this time.  We believe in our commitment to your privacy.

We do not sell, or give away your personal information. We will not send you emails advertising new products, newsletters or special offers unless you have asked to have these sent to you.  If you receive such emails from us in error or as initial offerings, you have the opportunity at any time to "opt out" of such emails.

If persons or businesses have contacted you claiming we forwarded your information to them, please be assured your information was not sent to anyone by TorC Ceramics.

This site may contain links to third party sites. We do not make any representation as to the accuracy or suitability of any of the information contained in those sites and does not accept any responsibility or liability for the conduct or content of those sites and the offerings made by the third parties. Third party links to other sites where goods or services are advertised are not endorsements or recommendations of the third party sites, goods or services. Your access to or use of them is at your own risk.  See User Agreement.

We endeavor to ensure all information contained in this site is correct at the time of inclusion. However, the accuracy of the material cannot be guaranteed and visitors using the information from the site do so entirely at their own risk.

Obtaining Your Consent

By using our Web site, you give TorC Ceramics permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics.  We suggest that you bookmark this page and check to see if it has changed from time to time.

Questions?

You can view details regarding Yahoo! secure shopping at this link.

If you have any questions regarding this Privacy Policy, or need to change any information you have given us,  you may contact us at  customerservice@torcceramics.com.